Shipping policy
📦 Shipping and delivery policy
Shipping Areas
We currently ship within Sweden, across the EU, and internationally to many other countries.
Available shipping methods and costs are shown at checkout before you confirm your order.
Delivery Times
Because most of our products are made to order, delivery times can vary depending on product type and destination.
Estimated delivery times:
| Destination | Estimated Delivery Time |
|---|---|
| Sweden | 4–14 business days |
| Rest of Europe/EU | 10–18 business days |
| International | 12–21 business days |
Please note: These are estimated times. Delays may occur due to production volumes, public holidays, customs processing, or carrier issues.
Shipping Costs & Multiple Packages
To offer a wide range of unique products, we work with several production and fulfillment partners.
This means your order may be shipped from different locations and arrive in separate packages.
- You will only be charged one shipping fee per order, even if items are shipped separately.
- Each package will have its own tracking number, so you can follow each shipment.
- Some items may arrive earlier or later than others — but don’t worry, the rest is on its way!
Shipping costs are calculated at checkout based on your order, destination, and any active promotions.
Occasionally, we offer free shipping campaigns — these will be clearly stated in the store or at checkout.
Customs & Import Fees
For deliveries outside the EU, local customs fees, taxes, or import charges may apply at delivery.
These fees are the responsibility of the customer and handled by your local customs office.
Unclaimed Packages
If a package is returned to us due to not being collected in time, we reserve the right to charge the customer for return shipping and administrative costs.
Incorrect Delivery Address
It is the customer’s responsibility to provide a correct delivery address when placing the order.
We are not responsible for lost shipments caused by incorrect address details.
Delays
If your shipment is delayed, we will contact you by email as soon as we receive updated information.
We always work to deliver your order as quickly as possible.
📌 Questions about your delivery?
Reach out to us at support@tasselle.se — we’ll be happy to help.